Optiver

Support Engineer

Amsterdam, NetherlandsEnglishCustomer SupportOn-sitePosted 11 mrt 2026

Optiver’s Enterprise Technology Support Engineers focus on IT systems and applications that allow users to perform their daily work. We firmly believe in finding the right blend of functionality for our users and manageability for administrators. To that end, the person we seek will revel in finding that balance, and r...

Role summary

Optiver’s Enterprise Technology Support Engineers focus on IT systems and applications that allow users to perform their daily work. We firmly believe in finding the right blend of functionality for our users and manageability for administrators.

To that end, the person we seek will revel in finding that balance, and running systems that consistently work and work well. WHAT YOU’LL DO As an Enterprise Technology Support Engineer in our Amsterdam office, you'll be pivotal in ensuring seamless technology operations across all departments.

Your role encompasses a broad range of responsibilities, aimed at delivering top-notch IT support and fostering a technologically optimized work environment. Key aspects of your role include: User Support Excellence: Serve as the primary contact for IT-related requests, incidents, and issues, ensuring rapid resolution and minimal business impact.

CV moves that matter for this vacancy

  • Keep your CV in one language and mirror the vacancy wording in your summary and recent experience.
  • If you need sponsorship or relocation support, mention your work authorization or move plan clearly near the top of your CV.
  • Add your Amsterdam location or relocation availability so recruiters can see your Netherlands fit immediately.
  • Show ticket volume, SLA impact, CSAT, onboarding results, or retention outcomes to make customer-facing experience concrete.

International fit signals

  • This vacancy reads as English-friendly, so an English CV is the right default.
  • The source copy includes relocation or visa signals, which is useful for internationals.
  • The job is tied to Amsterdam, so your location or willingness to relocate should be obvious on the CV.