Datadog

Technical Support Engineer 2, Premier - EMEA

Amsterdam, NetherlandsEnglishCustomer SupportHybridPosted 2 mrt 2026

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical question...

Role summary

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.

Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects.

You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.

CV moves that matter for this vacancy

  • Keep your CV in one language and mirror the vacancy wording in your summary and recent experience.
  • Add your Amsterdam location or relocation availability so recruiters can see your Netherlands fit immediately.
  • Show remote collaboration, stakeholder communication, and async delivery examples in your recent work bullets.
  • Show ticket volume, SLA impact, CSAT, onboarding results, or retention outcomes to make customer-facing experience concrete.

International fit signals

  • This vacancy reads as English-friendly, so an English CV is the right default.
  • The job is tied to Amsterdam, so your location or willingness to relocate should be obvious on the CV.